Deletion of account is only done by ecosmart staff. Please contact support for additional information.
Category: Authentication
Creation of account
Creation of initial account occurs only by ecosmart staff. When account is created for Super Admin, this person can create new users under the Users menu. Please contact support for additional information.
Forgot password / Reset password
Forgotten password to a valid account email, can be reset on front page by clicking “Forgot Password?” button. Enter valid account email and reset password process will begin with sending an email to your mailbox. In case a non account email is used to reset – no email will be sent.
Sign in / Login
To login to your ecosmart account on https://app.ecosmart.dk/, you must use already created account credentials, such as email and unique password. If error “Incorrect Email or Password.” persists “Forgot Password?” can be used to reset password.