If you are unable to reset your password, please try the following: Check spam folder in your mail. Check the email used to reset is the correct one, which is associated with the ecosmart account Contact support, if none of abovementioned work out.
Forgotten password to a valid account email, can be reset on front page by clicking “Forgot Password?” button. Enter valid account email and reset password process will begin with sending an email to your mailbox. In case a non account email is used to reset – no email will be sent.